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Frequently Asked Questions
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Subscription/access information

How do I subscribe to Athena Forum?

How much does it cost to subscribe?

Will I receive confirmation of my subscription?

Login

How do I obtain a 30 day courtesy password?

What should I do if I forget my password?

Quick Start Tour

How can I add an Athena Forum icon to my desktop?

How do I use the Bookmark Feature?

How can I use the keyword search?

How do I view the CE Report for myself or my staff?

How do I take a test for one of the course modules?

What should I do if I'm not able to finish an online educational module or post-test in one sitting?

How do I contact the staff at AthenaForum.com?

Courses

How often do your courses change?

How long is each course?

Continuing Education

Can I sit for the CCM credential exam on Athena Forum?

Are the nursing CE’s on Athena Forum certified by the ANCC?

Can I earn CE for my ACM re-certification?

Can I earn CE for my CCM certificate renewal?

Can I earn CE as a Social Worker?

Can I earn CE for my ABOHN certificate renewal?

Can I earn CE while using the courtesy password?

Can Canadian RNs earn CE?


Subscription/access to Athena Forum.com

Q. How do I subscribe to Athena Forum?

A. Call or email our office.  We can register you within 1 business day.  Discounts are available for 5 or more registering together.  We sell business to business, if that is not an option we can work with you.  Athena Forum™ is an educational service of Athena Forum, LLC at 51 Monroe St, Suite 602, Rockville, Maryland 20850. TEL 301-279-2160


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Q. How much does it cost to subscribe?

A. Healthcare organizations pay $175.00 per person, per year for 24/7 access to all courses on Athena Forum.  Your subscription entitles you to any new courses that are added as well as online CE Certificates.


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Q. Will I receive confirmation of my subscription?

A. When an employer joins Athena Forum, the employer sends us a list of employees for access to the web site. The employer sends each employee's business email address, last name and first name. Within a week Athena Forum's registrar notifies the employer that the designated employees are subscriber to Athena Forum for one year.


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Login

Q. How do I obtain a 30 day courtesy password?

A.

Email Robin@AthenaForum.com with your request.

Please include:

  • Name
  • Email
  • State you work in
  • Name and type of facility you work in

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Q. What should I do if I forget my password?

A. Follow these steps to retrieve your Athena Forum password:
  1. Click the "Member Login" link on the Athena Forum Home page and click on the "Forget Your Password?" link.
  2. Type in your User ID (your e-mail address) and click "Password Request." If we find your e-mail address in our database, we will immediately send you an e-mail with your login password.
  3. You can also call the Athena Forum Customer Service number at 301-279-2160, Monday through Friday, 9 a.m. to 5 p.m., Eastern Time.

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Quick Start Tour


Q. How can I add an Athena Forum icon to my desktop?

A.

Internet Explorer
1. Go to www.AthenaForum.com
2. Click file
3. Click send
4. Click shortcut to desktop

Other Browsers
1. Go to your desktop screen (the one with the icons on it),
2. Right-click in the open space, go to New, and then click Shortcut.
3. Put in www.AthenaForum.com, and then click Next.
4. Type Athena Forum, and then click Finish.


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Q.

How do I use the Bookmark Feature?

 

A. Once you have searched a course our bookmark feature appears on the Welcome page of the site.
  1. Go to the Welcome page of the site
  2. Click "Return to my last page of Education"

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Q. How can I use the keyword search?

A.
  1. Search the entire site on the welcome page.
  2. Search just a course, in the course.
  3. Be specific, choose your keywords wisely. Select descriptive, specific words.
3 simple ways to refine your search!
  1. If you type course update, your results will include all pages that contain "course" and all pages that contain "update".
  2. If you type course and update, your results will include all pages that contain both "course" and "update".  This also works for "or" and "not".
  3. If you type "course update" your results will include only pages that contain that exact phrase.

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Q. How do I view the CE Report for myself or my staff?

A. At the top of the page click the CE Report button

Individuals

  1. All courses you have taken are listed here.  You can view, store or print the CE certificates.

Site Administrators

  1. Place a check mark beside each name that you would like to view, or a check mark at the top of each letter range to view all.
  2. Click design report.

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Q. How do I take a test for one of the course modules?

A.

After you have learned the information in the module, click take the post-test.

Our tests are open book, we allow you to log into AthenaForum.com in two separate browser windows.

You cannot exit the test, you will need to open another browser window in order to keyword search the information or you will have to wait 24 hours to retake the test.


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Q. What should I do if I'm unable to finish an online educational module or post-test in one sitting?

A.

If you are interrupted while taking a course, Athena Forum will automatically save your place.  When you come back to Athena Forum. click the bookmark feature located on the Home page and it will take you to your last page of education.

Unfortunately you cannot exit the test.  If you just need to step away and can leave the browser open, you can come back and complete the test.  If your browser closes you will have to start over.


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Q. How do I contact the staff at AthenaForum.com?

A. Click the Contact Us button at the top of the page.

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Courses


Q. How long is each course?

A. Each Course is 140+ pages divided into four Modules of and average of 35 pages each. The number is CE credits is determined by American Nurses Credentialing Center (ANCC) requirements for RN CEs and the Commission for Case Manager Certification (CCMC) requirements for CCM CEs.


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Q.

How often do your courses change?


A.

Our courses are permanent.  Remember each course offers approximately 200 pages of keyword searchable information.  Our courses are updated quarterly by our Course Directors.


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Continuing Education

Q.

Can I sit for the CCM credential exam on Athena Forum?


A.

No.  Please contact the Certified Case Managers Commission at 847-818-0292.


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Q. Can I earn CE for my ACM re-certification?

A.

Yes.  You can use our RN CE, approved by the ANCC, for your ACM re-certification continuing education units.


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Q. Are the nursing CE’s on Athena Forum certified by the ANCC?

A.

Yes.  Athena Forum.com is an educational network of Athena Forum, LLC, approved as a Provider of Continuing Nursing Education (#PA06-18-730-733) by the Maryland Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.


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Q. Can I earn CE for my CCM certificate renewal?

A.

Yes.  We have over 100 CCM CE online.  You can print your certificate at no additional cost and send it to the CCMC.


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Q. Can I earn CE as a Social Worker?

A.

NASW CE
Most of our courses are NASW approved.  (NASW requires 5 courses be submitted at a time, please check the welcome page of each course to see if NASW CE has been approved). 

Ohio SW CE
We have just received approval for Social Worker CE with the State of Ohio.  We will create the ability to print CE certificates by February 2008.

West Virginia SW CE
The state of West Virginia no longer accepts online CE.


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Q. Can I earn CE for my ABOHN certificate renewal?

A.

Yes, Occupational Health Nurses that have passed the Case Management Examination may use the RN CE for Case Management specific courses on Athena Forum.  For Example: Asthma: Module D, “The Case Manager’s role”.  See the ABOHN Case Managers Handbook for more details www.abohn.org.


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Q. Can I earn CE while using the courtesy password?

A.

No.  Our courtesy password allows you to evaluate our Staff Competency Tool.  You cannot earn CE under the courtesy password.


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Q. Can Canadian RNs earn CE?

A.

Canadian Nurses

Canadian nurses are accountable for providing competent nursing care to their clients. The Canadian Nurses Association (CNA) believes that to provide competent nursing care, a registered nurse must maintain and continuously enhance the knowledge, skills, attitude and judgment required to meet client needs in an evolving health care system. 

Nurses maintain their competence in a variety of ways and continuing nursing education is one means of maintaining and increasing knowledge and skills. Two provinces have formal continuing competence programs for nurses. In British Columbia and Ontario, nurses assess their practice, determine needs, and follow through to obtain the experiences they require to develop knowledge skills or attitude.

What are the Canadian requirements for continuing nursing education?
Currently, none of the regulatory bodies in Canada have specific continuing education requirements for practising registered nurses. The regulatory bodies do not assess continuing education programs to assign C.E.U.s (continuing education units). Nurses in Canada do keep records of participation in continuing education for purposes of maintaining specialty certification and in British Columbia and Ontario for continuing competence programs. In most provinces and territories, nurses who have not practised for a specified number of hours within a specified time limit must take a refresher course before being given permission to return to work in nursing.

Where can I obtain information about continuing education programs?
There is a wide range of providers working in the field of continuing nursing education programs including, colleges and universities, employers, nursing interest groups, professional associations, and private companies offering seminars and workshops. Many of these groups publish information about continuing education offerings.

Athena Forum.com®

Athena Forum is a Nursing CE Provider on the World Wide Web offering several hundred RN CE from numerous online accredited by the American Nurses Credentialing Commission (ANCC).  Courses include asthma, behavioral health, COPD, colorectal cancer, CM Excellence, cardiovascular care, diabetes, MS, RA, women’s health menopause.  More courses are added quarterly. 

 

Canadian Nurses are welcome on Athena Forum.com!  Maryland USA 301-279-2160.   www.AthenaForum.com

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